# Top-ups and Account Settings


This page explains how to top up Credit, configure automatic top-ups and subscriptions, and manage balance alerts, spending protection, notification channels, and invoice information.

## Top up Credit

Entry point: The balance card in Cost overview, or the Credit badge in the top bar → Top up.

### Overview

1. Open the top-up dialog, which may show the current balance.
2. Select a payment method such as Alipay, WeChat, or corporate bank transfer. Overseas regions may provide credit-card payment; follow the dialog.
3. Select one-time top-up or monthly automatic top-up.
4. Select an amount and complete payment or authorization.

The dialog may let you switch pricing regions, such as Chinese mainland or overseas. Payment methods and limits follow its prompts.

### One-time top-up

Select a package or custom amount → scan the code or complete payment → receive Credit.

### Monthly automatic top-up

Adds a fixed selected amount each month:

| Rule | Description |
| --- | --- |
| Charge date | Usually the first day of each month |
| First charge | May be charged immediately upon activation |
| Cancellation | Can be canceled in Settings; follow the console entry point |

This differs from the **balance-threshold** automatic top-up under Settings → Automatic top-up, described below.

### Corporate bank transfer

Corporate transfer generally displays the receiving company name, bank, account number, and other details. Credit is added after the transfer arrives.

Notes:

- Alipay / WeChat may have per-transaction limits. Use a corporate transfer or contact support for a large amount.
- Credit purchases are generally **non-refundable** and may expire, subject to the top-up terms. Top up based on predictable usage.
- See [Credit and Billable Items](credit-and-pricing.md) for discount tiers.

---

## Automatic top-up by balance threshold

Entry point: **Billing Center → Settings → Automatic top-up**.

| Parameter | Description |
| --- | --- |
| Enable | On / off |
| Trigger threshold | Starts a top-up when the balance falls below this value |
| Top-up amount | Credit added each time |
| Payment method | Requires payment authorization |

When the balance falls below the threshold, the system adds the configured amount. Authorize a payment method first.

Set the trigger threshold above the balance-alert threshold so the balance can be replenished before an alert where possible.

| Mechanism | Trigger | Configuration |
| --- | --- | --- |
| Automatic top-up | Balance below threshold | Settings → Automatic top-up |
| Monthly automatic top-up | Fixed monthly charge date | Top-up dialog |

---

## Subscription services

Account-level value-added capabilities billed at a fixed monthly Credit amount:

| Service | List-price reference | Description |
| --- | --- | --- |
| Dedicated support | About 199 cr / month | Dedicated channels, response SLA, and more |
| Enterprise identity | About 99 cr / month | SSO / SAML and more |

**BYOM is not a monthly subscription.** Its service fee is usage-based. See [Credit and Billable Items](credit-and-pricing.md).

To manage subscriptions:

1. Open **Billing Center → Settings → Subscription services**.
2. Review status, unit price, and the current month's subscription total.
3. Enable or disable the service:
   - Enable: Usually takes effect immediately and charges according to the rules.
   - Disable: Usually stops after the current period; follow the confirmation dialog.

Activation incurs a charge even if the service is unused. These charges appear under Monthly subscriptions on the monthly bill.

---

## Balance alerts and spending protection

### Balance alerts

Entry point: **Settings → Balance alerts**.

| Parameter | Description |
| --- | --- |
| Enable | On / off |
| Reminder threshold | Sends a reminder below this value |
| Critical threshold | Sends a critical alert below this value |

Alerts are delivered through Notification channels.

### Spending protection

Entry point: **Settings → Spending protection**.

| Option | Description |
| --- | --- |
| New-account consumption-rate limit | Limits consumption per unit of time for new accounts |
| Monthly spending limit | Maximum monthly consumption |
| Pause services when balance is insufficient | Pauses compute instances, AI services, and more when the balance is zero. **Data storage is not deleted and may continue to incur GB-month charges.** |

If automatic top-up is enabled, the system may try to replenish the balance before pausing services.
For long-term suspension, delete unneeded Catalog data yourself. Do not rely only on Pause services to limit storage costs.

---

## Notification channels and invoice settings

### Notification channels

Entry point: **Settings → Notification channels**.
Used for billing notifications such as balance alerts:

| Channel | Description |
| --- | --- |
| Email | Specified address |
| In-app message | Platform notification |
| WeCom / Lark / DingTalk | Collaboration tools |
| Webhook | Specified URL |

### Invoice settings

Entry point: **Settings → Invoice settings**.
Maintain the invoice type, title, taxpayer ID, and related information.
Request an invoice for a successful top-up from Transaction details. See [View Costs and Usage](cost-and-usage.md).