Top-ups and Account Settings¶
This page explains how to top up Credit, configure automatic top-ups and subscriptions, and manage balance alerts, spending protection, notification channels, and invoice information.
Top up Credit¶
Entry point: The balance card in Cost overview, or the Credit badge in the top bar → Top up.
Overview¶
Open the top-up dialog, which may show the current balance.
Select a payment method such as Alipay, WeChat, or corporate bank transfer. Overseas regions may provide credit-card payment; follow the dialog.
Select one-time top-up or monthly automatic top-up.
Select an amount and complete payment or authorization.
The dialog may let you switch pricing regions, such as Chinese mainland or overseas. Payment methods and limits follow its prompts.
One-time top-up¶
Select a package or custom amount → scan the code or complete payment → receive Credit.
Monthly automatic top-up¶
Adds a fixed selected amount each month:
Rule |
Description |
|---|---|
Charge date |
Usually the first day of each month |
First charge |
May be charged immediately upon activation |
Cancellation |
Can be canceled in Settings; follow the console entry point |
This differs from the balance-threshold automatic top-up under Settings → Automatic top-up, described below.
Corporate bank transfer¶
Corporate transfer generally displays the receiving company name, bank, account number, and other details. Credit is added after the transfer arrives.
Notes:
Alipay / WeChat may have per-transaction limits. Use a corporate transfer or contact support for a large amount.
Credit purchases are generally non-refundable and may expire, subject to the top-up terms. Top up based on predictable usage.
See Credit and Billable Items for discount tiers.
Automatic top-up by balance threshold¶
Entry point: Billing Center → Settings → Automatic top-up.
Parameter |
Description |
|---|---|
Enable |
On / off |
Trigger threshold |
Starts a top-up when the balance falls below this value |
Top-up amount |
Credit added each time |
Payment method |
Requires payment authorization |
When the balance falls below the threshold, the system adds the configured amount. Authorize a payment method first.
Set the trigger threshold above the balance-alert threshold so the balance can be replenished before an alert where possible.
Mechanism |
Trigger |
Configuration |
|---|---|---|
Automatic top-up |
Balance below threshold |
Settings → Automatic top-up |
Monthly automatic top-up |
Fixed monthly charge date |
Top-up dialog |
Subscription services¶
Account-level value-added capabilities billed at a fixed monthly Credit amount:
Service |
List-price reference |
Description |
|---|---|---|
Dedicated support |
About 199 cr / month |
Dedicated channels, response SLA, and more |
Enterprise identity |
About 99 cr / month |
SSO / SAML and more |
BYOM is not a monthly subscription. Its service fee is usage-based. See Credit and Billable Items.
To manage subscriptions:
Open Billing Center → Settings → Subscription services.
Review status, unit price, and the current month’s subscription total.
Enable or disable the service:
Enable: Usually takes effect immediately and charges according to the rules.
Disable: Usually stops after the current period; follow the confirmation dialog.
Activation incurs a charge even if the service is unused. These charges appear under Monthly subscriptions on the monthly bill.
Balance alerts and spending protection¶
Balance alerts¶
Entry point: Settings → Balance alerts.
Parameter |
Description |
|---|---|
Enable |
On / off |
Reminder threshold |
Sends a reminder below this value |
Critical threshold |
Sends a critical alert below this value |
Alerts are delivered through Notification channels.
Spending protection¶
Entry point: Settings → Spending protection.
Option |
Description |
|---|---|
New-account consumption-rate limit |
Limits consumption per unit of time for new accounts |
Monthly spending limit |
Maximum monthly consumption |
Pause services when balance is insufficient |
Pauses compute resources, AI services, and more when the balance is zero. Data storage is not deleted and may continue to incur GB-month charges. |
If automatic top-up is enabled, the system may try to replenish the balance before pausing services. For long-term suspension, delete unneeded Catalog data yourself. Do not rely only on Pause services to limit storage costs.
Notification channels and invoice settings¶
Notification channels¶
Entry point: Settings → Notification channels. Used for billing notifications such as balance alerts:
Channel |
Description |
|---|---|
Specified address |
|
In-app message |
Platform notification |
WeCom / Lark / DingTalk |
Collaboration tools |
Webhook |
Specified URL |
Invoice settings¶
Entry point: Settings → Invoice settings. Maintain the invoice type, title, taxpayer ID, and related information. Request an invoice for a successful top-up from Transaction details. See View Costs and Usage.