Top up

MatrixOne Intelligence offers online top-up. Currently supported payment methods:

  • Alipay

  • WeChat Pay

  • Bank transfer (corporate)

Log in to the instance management console and click the Top Up button at the top of the page to open the top-up dialog. Note that the per-transaction limit for Alipay and WeChat Pay is 50,000 RMB.

Notes:

  • After the top-up, if you have any outstanding bills, the topped-up funds are applied to those bills first.

  • Top-up funds are not directly invoiceable; you can request an invoice based on consumption records after purchasing resources on the cloud platform.

  • Online withdrawal is not supported. If you need to withdraw, contact us.