Configure WeCom¶
WeCom can provide tools an agent calls or an IM interface where users chat with an agent. Choose a guide based on your task and the interface available in your workspace.
Choose a configuration method¶
Task or interface |
Guide |
|---|---|
The WeCom marketplace card shows Install or Manage, and you want agents to use an account’s authorized capabilities |
|
You want users to message a bot in WeCom and receive replies from a MOI agent |
|
The WeCom tools page provides an Add instance action for application messages, group robots, or mail |
Choose an instance type below |
Configure a WeCom tool instance¶
Open Resource Center → Tools → WeCom. If the page provides Add, select it and choose the appropriate capability. The three instance types use different credentials.
Entry |
Purpose |
Credentials |
|---|---|---|
Send to enterprise members, query contacts, or receive WeCom messages |
CorpID, AgentID, Secret |
|
Send notifications to one specified group |
That group’s Webhook URL |
|
Read or send enterprise email |
Email address and client-specific password |
Save, test, and bind the intended instance to the target agent.
These instances call platform capabilities or receive configured callbacks. For conversations that users start in WeCom, use two-way messaging; it does not require creating an instance here.