Configure a WeCom group robot

A group robot uses the Webhook URL belonging to one WeCom group. After binding, an agent can send messages to that group.

Create message push in the group

Open the target group’s chat information and select Message push. Add a custom message push, give it a name such as “MOI project notifications,” copy the generated Webhook URL, and save.

Create the MOI instance

  1. Open Resource Center → Tools → WeCom → Add → Group robot.

  2. Enter an instance name.

  3. In Webhook Key, paste either the complete Webhook URL or only the value after key= in that URL.

  4. Leave the optional timeout empty for the 30-second default, or set it as needed.

  5. Save and run the connection test. This test sends a connection-test message to the WeCom group.

The saved instance hides the Webhook Key. Verify the destination and test result rather than expecting the key to remain visible.

Validate and troubleshoot

Bind the saved instance to the target agent and request an explicit test message. Confirm its receipt in the intended group.

Symptom

Check first

Next action

Message push unavailable

Group settings and member permissions

Ask the group owner or enterprise administrator to confirm creation permissions

Connection test fails

Complete Webhook URL or key value

Copy it again and update Webhook Key

Saved but no message appears

The test targeted the newly configured instance

Run its connection test or request a text message through the agent

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