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Here's a guide to creating a MatrixOne Intelligence instance, including registration and detailed steps for setting up a Serverless instance.


Create an Instance

This document provides detailed steps for registering and creating a Serverless instance.

Step 1: Log In and Start Creation

  1. Log in to your MO Intelligence account and go to the instance management platform.

    If you don't have an MO Intelligence account yet, you can click Register and Log In to start registration, or refer to the registration guide in QuickStart MatrixOne Intelligence .

  2. In the menu bar, clickInstances to enter the instance list page, then click+Create Instance.


Step 2: Select Instance Type

MO Intelligence offers two instance types:Serverless instances that can automatically scale andStandard instances with independent and stable computing resources. For this guide, selectServerless.


Step 3: Choose Public Cloud Provider and Region

MatrixOne Intelligence supports creating instances on Alibaba Cloud.

Geographical Region Region Name Location
Asia Pacific - China East China 1 Hangzhou

Step 4: Configure Instance Capacity

Production Instance

If you want to create aProduction instance, you can top up your platform account offline or by using vouchers we issue. As long as your account has funds, you can create and use Serverless production instances.

ChooseProduction Use, and MO Intelligence will configure independent computing resources for the instance that can automatically scale based on business needs, achieving near-optimal performance. Additionally, you can configure the following options:

Consumption Limit

  • This switch helps you better manage your instance's spending. When the instance's compute and storage costs reach your set limit, the cloud platform will take measures to restrict the instance's high-performance services to control spending.
  • When enabling the consumption limit feature, you must configure at least amonthly consumption limit. You can also enable a daily consumption limit simultaneously. If either limit is reached, the consumption limit action will be triggered.

Keep Service Running

  • Once a consumption limit is triggered, access to the instance will stop by default. However, in some cases, you might want to maintain service availability. The "Keep Service Running" feature can continue the service in a low-performance mode, controlling costs.
  • You can modify the consumption limit settings at any time, including the switch and limit values, to change the instance's consumption strategy. These modifications will take effect immediately.

For billing rules related to computing resources and storage, please refer to Set IP Whitelist.

Free Instance

ChooseFree Instance. Each account can create5 free instances, and the cloud platform will provide free compute and storage resources for each instance.

!!! note The database performance stability of free instances cannot be guaranteed, so we recommend using them only for trials or learning. For production application scenarios, please chooseProduction Instance.

When computing or storage resources are used up, some instance functionalities will be restricted, as follows:

Restricted Functionality Compute Resources Used Up Storage Resources Used Up
Database Read Operations No Yes
Database Write Operations No No
View Instance Details Yes Yes
View Instance Monitoring Yes Yes

Compute*: Each instance can use 10 million free CU, with a total of 50 million across all free instances. Free compute resources will be re-granted one month after your instance creation date; any remaining CU will not accumulate. Storage: Each instance can use 50GiB of free storage. After reaching the free storage limit, in addition to regaining database write operations by deleting data, we recommend converting your instance to aServerless production instance* to maintain data integrity.

You can smoothly convert a free instance to a production instance in the following ways:

Method 1*: In the M0 Cloud instance management platform's instance list, click "..." >Instance Type Conversion in the bottom-right corner of the free instance you wish to convert. Fill in or select the relevant information for the paid instance in the pop-up window and submit. Method 2: In the M0 Cloud instance management platform's instance list, click the free instance you wish to convert to enter theOverview page. Click theInstance Type Conversion* button in the top-right corner. Fill in or select the relevant information for the paid instance in the pop-up window and submit.

Converting a free instance to a paid instance takes effect immediately; therefore, free compute and storage resources will no longer be granted. For paid instances converted from free instances, they will count towards the number of free instances for the current month. After a free instance is converted to a paid instance, the consumed free CU will be cleared, and you can view this CU usage on the instance details page.


Step 5: Set Access Control

Administrator Password

When creating an MO Intelligence instance, you need toset the password for the instance's highest-privileged administrator (admin). To ensure database security, the password must meet the following rules:

  • At least 8 characters
  • Must contain at least one number
  • Must contain at least one uppercase letter
  • Must contain at least one lowercase letter

Network Policy

MatrixOne Intelligence provides two network security policies:

  • Allow all public IP access
    The default setting is Allow all public IP access
  • Allow specified IP access
    Recommended to set as Allow specified IP access. For details, please refer to the Configure IP Whitelist section.
  • Modify network policy
    In the console, select and enter the database instance you want to modify, then navigate to Network Policy > Edit. You can switch between the two policies in the pop-up window.

Step 6: Name and Create Instance

  1. The system will automatically assign a name to the instance; you can also modify it.
  2. In the overview on the right, you can review the instance plan from the preceding steps. After confirming everything is correct, clickCreate Instance.
  3. The instance will be created within a few seconds after you click "Create." You can confirm successful creation by monitoring the instance status on the instance card. The status will beCreating during creation andAvailable once created.

Step 7: Obtain MO Instance Connection Command

In the M0 Cloud instance management platform's instance list, find the MatrixOne instance you need to access, then clickConnect > Connect via Third-Party Tool in order.

A command window for connecting to the instance will pop up on the right side of the page. Select your client under "SQL Client" and copy the command below it.


We hope these steps help you successfully create your MatrixOne instance! If you need more help, please continue to explore our documentation or contact the support team.